1) No, we are not closed. No, we are not closing. Cats and dogs may not be small humans, but they are important and when they need medical care, they need medical care.

2) We are temporarily suspending our house call service to limit exposure.

3) We are moving to 100% curbside service. This means, no owners will be coming into the clinic except in case of emergency. Please call from the car and let us know when you arrive. We will get all the history and information over the phone, then come out and get your cat/dog from you and bring them into the clinic. We’ll do the exam, call you back to discuss treatment and diagnostics, then move forward. We will bring your cat or dog back out to you when they are all done.

4) Please make sure cats are in a carrier and dogs are on a secure leash.

5) If you are sick, please let us know before we come to your car so we can take additional measures.

6) We are suspending truly elective, stand alone procedures. For example, if your cat or dog needs a nail trim and only a nail trim, we will not be doing that right now.

7) If you are here to pick up medications or to drop off samples, please call from the parking lot and we will come to you.

8) We will check you out in the car, over the phone, so you never need to enter the building. If you need to pay with a check or cash, we’ll come get it from you.

9) Preventive medical care is important. The last thing we need is an outbreak of dog or cat distemper or parvo in a few months because your cat or dog didn’t get their vaccinations updated at the correct time. We will, therefore, continue our wellness appointments and care with the above considerations.

10) We will continue to offer our surgical and dental services as needed. Again, truly elective procedures will be postponed to a more appropriate time.

Our lives are not going to stop because of this pandemic.

We’re all in this together. We’re going to do our part, please help us by doing yours. Thank you.